I disabled my virus protection as it suggests, same thing. I clicked on 'pictures' where all my pictures are, and the program immediately shut down. I opened the program, and it allows you to select the folder you want to download from. I installed the software from the CD provided with the keychain. 0 Votes My son purchased the Brookstone digital photo keychain for me for Christmas. I truly believe that if a business doesn't care to please one customer, they will choose themselves over every other customer. Brookstone has only to send software or trade the product to keep me as a happy customer.but they don't care. The fact is that it seems like a great product and I would like to use it. I cannot return it because the kids bought it themselves and didn't keep a receipt. I e-mailed the company and asked if they could send software compatible with my Mac. Apparently it works only with Microsoft and not with Mac. Bright 1.5' color screen with wide viewing angle Easy photo downloads to your computer Automatically resizes photos.ī For my birthday my children bought me a 'my life - digital photo keychain'.
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